The Internet has revolutionized communication, connecting people across borders and cultures. But what if your language isn’t reflected in this digital space? This is the challenge Bonnita Nyamwire, Co-Director of Research at Pollicy, tackled in her groundbreaking research, which was supported by the Internet Society Foundation and conducted in collaboration with Digital Futures Lab.
In the second episode of our The Future of the Internet Interview Series, we delve into Bonnita’s exploration of local language use on the Internet. Her study, conducted across Uganda, Tanzania, and Ethiopia, sheds light on the dominance of English and the barriers faced by those who speak other languages online.
A Global Issue with Local Roots
Bonnita’s research paints a clear picture: English reigns supreme on the Internet, regardless of the country’s official language(s). This creates a significant hurdle for many users, particularly those in the gig economy, media, and academia. While they default to English by necessity, a strong desire to use their native languages online remains.
The issue at hand is the inadequate support for non-dominant languages. This exclusionary approach leaves many non-English speakers disconnected from the vast potential benefits of being online. This is the reality for numerous users, impeding communication and creating a significant barrier to their full participation in the online world.
A Call to Action: Preserving Languages Online and Offline
Bonnita’s research is a powerful call to action for stakeholders across the digital ecosystem. She recommends:
- Increased Funding: More resources are needed to develop natural language processing (NLP) tools and support for non-dominant languages online. Funders must recognize the importance of linguistic diversity and invest in this critical area.
- More Research: Understanding how languages are used online is crucial for developing effective solutions. Further research will illuminate the path forward for a more inclusive digital space.
Language: A Heritage Worth Preserving
Bonnita emphasizes that language is a cornerstone of heritage. The absence of local languages online threatens their survival offline as well. She warns that cultural artefacts and traditions can get lost simply because they are not preserved.
Bonnita’s work is a reminder that the Internet should be a space for all voices, regardless of the language spoken. By promoting research and collaboration, we can bridge the digital divide and ensure that local languages continue to thrive online and offline.